Privacy Policy

SHIPPING & DELIVERY

1st Class (1-2 Days for delivery)
Orders generally under £100 will ship via Royal Mail First Class
Orders over £100 or heavier items will ship via Fedex (No Saturday Deliveries)

2nd Class (4-5 Days for delivery)
Orders generally under £50 will ship via Royal Mail Air Mail
Orders over £50 or heavier items will ship via a Courier

During Holiday Shutdown : All order recd by 4pm on the Friday before Shutdown will be dispached. All orders recieved During shutdown, will be dispatched when we re-open.

PRIVACY & SECURITY

This privacy policy explains the following:
what information we may collect about you
how we will use information we collect about you
when we may use your details to contact you
whether we will disclose your details to anyone else
your choices regarding the personal information you have provided to us

Whenever you provide information to us, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the GDPR 2018 (these laws are referred to collectively in this Privacy Policy as the "data protection laws").

The website may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

When you sign up to participate in or receive a service from the website, we may ask you for personal information, differing services may require different personal information. By entering your details in the fields requested, you enable us to provide you with the services you select.

The website collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We may use analysis software to look at IP addresses for the purpose of enhancing the user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

We may use your personal information for a number of purposes including (but not limited to) the following:
for 'service administration purposes', which means that we may contact you for reasons related to the service you have signed up for, as set out in a later paragraph (e.g. to provide you with password reminders or to notify you that a particular service has been suspended for maintenance)
to contact you regarding a submission you have made to the website, including any content you provide
IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and
to analyse and improve the services offered on our website

We may contact you:
in relation to the functioning of any service you have signed up for in order to ensure that the service(s) can be deliver to you;
where you have opted to receive further correspondence
in relation to any contribution you have made to our website
to invite you to participate in surveys about the website (participation is always voluntary)

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described below. With the above exceptions, your personal information will only be used within this company.

If you post or send offensive, inappropriate or objectionable content anywhere on or to the website, or otherwise engage in any disruptive behaviour on the website, we reserve the right use your personal information to stop such behaviour.

Where we reasonably believe that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory) we may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behaviour.

If you are aged 16 or under, please get your parent/guardian's permission before submitting personal information to the website. If you do not have this consent, please do not provide us with personal information.

We will hold your personal information on our systems for as long as is necessary for the relevant service(s), or as long as is set out in any relevant contract you hold with us.

Where you contribute to our website, we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.

Under the GDPR you have the right to request a copy of the personal information we hold about you - and to have any inaccuracies corrected. (We will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files when requested to do so.

Please address requests and questions about this or any other question about this Privacy Policy to us.

All personal information submitted by you to the website will be processed in accordance with this Privacy Policy.

This website is operated by VISAV Ltd and owned by Mardave
VISAV Ltd registered in England and Wales under registration number 04511143, and our registered office is at Sherwood Business Centre, 616a-618a Mansfield Road NG5 2GA
Our principal place of business is Yard Barn, Lodge Lane, Shelfanger, Diss, Norfolk, IP222DT
You can contact us: by post, to the postal address given above; using our website contact form, (if applicable); by telephone, on the contact number published on our website; or by email, using the email address published on our website.

Data protection officer

VISAV Ltd’s data protection officer's contact details can be obtained either by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or ringing 01159245517 option 3.

DISCLAIMER

All products comply with UK laws and are primarily intended for use in the UK. We offer no guarantee as to their suitability for use in other countries. It is the responsibility of international buyers to ensure suitability before purchase

REFUND POLICY

We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the applicable laws. However, if “non-faulty” accounts are cancelled within two weeks of the first payment a full refund, will be given.”

INTRODUCTION

This Agreement contains the complete terms and conditions that apply to you in joining, buying, bidding, selling and all other activities you will make in our website. By using or shopping from this Web site, you agree to be bound by its terms of use and shall comply thereof. This Agreement describes and encompasses the entire agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content and computer programs provided by or through the Site, and the subject matter of this Agreement. Amendments to this agreement can be made and effected by us from time to time without specific notice to you end. Agreement posted on the Site reflects the latest agreement and you should carefully review the same before you use our site.

USE OF THE SITE & PROHIBITIONS

The Site allows you to post offers, sell, advertise, bid and shop online. However, you are prohibited to do the following acts, to wit: (a) use our sites, including its services and or tools if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using our sites, services, or tools (b) posting of an items in inappropriate category or areas on our sites and services; (c) collecting information about users’ personal information; (d) maneuvering the price of any item or interfere with other users' listings; (f) post false, inaccurate, misleading, defamatory, or libelous content; (g) take any action that may damage the rating system.

For you to complete the sign-up process in our site, you must provide your full legal name, current address, a valid email address, and any other information needed in order to complete the signup process. You must qualify that you are 18 years or older and must be responsible for keeping your password secure and be responsible for all activities and contents that are uploaded under your account. You must not transmit any worms or viruses or any code of a destructive nature.

PAYMENTS AND PROCESSES OF INVIOCES

Mardave has the sole discretion to provide the terms of payment. Unless otherwise agreed, payment must first be received by Mardave prior to the latter’s acceptance of an order. Unless credit term has been agreed upon, payment for the products shall be made by credit card, paypal or wire transfers. Invoices are due and payable within the time period noted on your invoice, measured from the date of the invoice. An order may be invoice separately. Mardave has all the discretion to cancel or deny orders. Mardave is not responsible for pricing, typographical, or other errors in any offer by Mardave and reserves the right to cancel any orders arising from such errors. Invoices must be paid within 15 days of the invoice date. For all but consumer purchases, Mardave reserves the right to charge you a late penalty charge of 1% per month applied against undisputed overdue amounts or the maximum rate permitted by law whichever is less. Every 30 days thereafter, you will continue to be charged an additional late penalty charge.

REFUND POLICY

We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the applicable laws. However, if “non-faulty” accounts are cancelled within two weeks of the first payment a full refund, will be given.”

RISK OF LOSS

All items purchased from our website are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT PRICING & DESCRIPTIONS

The List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price may be provided by the merchant. In cases of mispriced in our catalogs in which the item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

We do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered in our website is not as described, your sole remedy is to return it in unused condition.

EDITING, DELETING & MODIFICATION

We may edit, delete or modify any of the terms and conditions contained in this Agreement, at any time and in our sole discretion, by posting a notice or a new agreement on our site. YOUR CONTINUED PARTICIPATION IN OUR PROGRAM, VISIT AND SHOPPING IN OUR SITE FOLLOWING OUR POSTING OF A CHANGE NOTICE OR NEW AGREEMENT ON OUR SITE WILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE.

ACKNOWLEDGMENT OF RIGHTS

You hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the site, and that You will not acquire any right, title, or interest in or to the Program except as expressly set forth in this Agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto.

FRAUD

FRAUDULENT ACTIVITIES are highly monitored in our site and if fraud is detected Mardave shall resort al remedies available to us, and you shall be responsible for all costs and legal fees arising from these fraudulent activities.

WARRANTY DISCLAIMER AND LIMITATIONS OF LIABILITY

We will not be liable for indirect, special, or consequential damages, or any loss of revenue, profits, or data, arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed USD2,000 or the total price of the subject products paid or payable to you whichever is less.

We make no express or implied warranties or representations with respect to the Program or any products sold and offered in our website (including, without limitation, warranties of fitness, merchantability, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of our site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors. This site and its information, contents, materials, products and services are provided on an “as is” and “as available” basis. You and understand and agree that your use of this site is at your own risk.

CONFIDENRIALITY

You agree not to disclose information you obtain from us and or from our clients, advertisers and suppliers. All information submitted to by an end-user customer pursuant to a Program is proprietary information of Mardave. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.

NON-WAIVER

Failure of the Mardave to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that the we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.

No waiver by either party of any breach of any provision hereof shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.

MISCELLANEOUS

This Agreement shall be governed by and construed in accordance with the substantive laws of www.mardave.co.uk, without any reference to conflict-of-laws principles.

Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of www.mardave.co.uk, to the exclusion of any other courts without giving effect to its conflict of laws provisions or your actual state or country of residence.

The entire agreement between the parties with respect to the subject matter hereof is embodied on this agreement and no other agreement relative hereto shall bind either party herein.

Your rights of whatever nature cannot be assigned nor transferred to anybody, and any such attempt may result in termination of this Agreement, without liability to us. However, we may assign this Agreement to any person at any time without notice.

In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.